Delivery

Joy Jewellery Bali Shipping Policy

 

Dispatch and Confirmation

We strive to dispatch your order promptly, typically within 2 business days. Upon placing an order with Joy Jewellery Bali, you will receive an email confirmation. Once your package is shipped, you will receive a tracking number via email from our business partner, MyParcel.

 

Responsibility

Up to and including the delivery, Joy Jewellery Bali is responsible for the order. After delivery, the responsibility is transferred to the customer.

 

International Shipments

Please note that shipments outside the European Union (EU) may be subject to import duties and taxes, which are the responsibility of the purchaser. Kindly check your national customs website to anticipate any additional costs beyond the order price.

 

Shipping Rates

• The Netherlands:
  Standard Delivery 1-3 working days - €5,-
  Free Shipping on orders over €100

 

• Belgium and Germany:
  Standard Delivery 2-5 working days - €9.50
  Free Shipping on orders over €150

 

• United Kingdom:
  Standard Delivery 3-8 working days - €17.50
  Free Shipping on orders over €100

 

• Rest of Europe:
  Standard Delivery 3-8 working days - €17.50
  Free Shipping on orders over €150

 

• Australia:
  Standard Delivery 5-10 working days - €35.00
  Free Shipping on orders over €200

 

• ASEAN:
  Standard Delivery 3-10 working days - €30.00
  Free Shipping on orders over €200

 

• Rest of the World:
  Standard Delivery 5-10 working days - €30.00
  Free Shipping on orders over €200

Shipping Partners

All orders are processed by Post NL, the Dutch postal services. For international orders, Post NL will transfer the parcel to the official postal service of the destination country.

Import Duties for International Shipping

For shipments outside the EU, import duties and taxes may apply and are the responsibility of the purchaser. Please refer to your national customs website to be aware of any additional costs.

 

Force Majeure
Joy Jewellery Bali is not be liable for any failure to perform its obligations due to unforeseen circumstances or events beyond its reasonable control, including but not limited to natural disasters, wars, strikes, and governmental action.