Contact
Welcome to our Contact page! Have a question or need assistance? We’re here to help! Whether it’s about an order, our products, or sharing your Joy Jewellery Bali experience, our team is just a message away. Contact us via the form or email, and we’ll get back to you as soon as possible.
How can I contact customer service?
You can reach our customer service team at customerservice@joyjewellerybali.com or through our Contact Form. Or send us a message on social media and we will come back to you as soon as possible.
Can I call the customer service?
It’s not possible to call us, please use our email or social media options for direct contact.
Do you have live chat support?
Currently, we do not offer live chat support. However, you can reach us via email or social media, and we will respond as soon as possible.
What languages does your customer service team speak?
Our customer service team primarily communicates in English and Dutch. If you need assistance in another language, please let us know, and we will do our best to accommodate your request.
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