Due to unforeseen circumstances, orders may take up to 7 days before shipping. We will lovingly process them as soon as we can. Thank you for your understanding and patience!

Ordering & Payment

Welcome to our Order & Payment page! Here, we provide all the essential information to make your purchasing process as smooth and straightforward as possible. From payment options and order placement to order confirmation and billing details, we've covered everything to ensure a seamless transaction. If you encounter any issues or have specific questions about your order, our customer service team is readily available to assist you. Thank you for choosing us, and we look forward to fulfilling your order with care and efficiency!

How can I place an order?
You can place an order directly on our website at www.joyjewellerybali.com. Simply browse our collections, select your items, and proceed to checkout.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard) and IDEAL.
Can I modify or cancel my order?
Once an order has been placed, modifications or cancellations can be possible. Please contact us immediately if you need to make changes, provide your order number in the message.
Is there a minimum order amount?
No, there is no minimum order amount. You can purchase as many or as few items as you like.
Do you offer instalment payment plans or afterpay?
At this time, we do not offer instalment payment plans or Afterpay. We accept IDeal and major credit cards.

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